With CrossLoop, Users Can Get Help From Techie Friend
CrossLoop is a remote-control product that offers a simple, effective way to help a friend or relative with a PC problem.
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Defragmenting a Hard Disk
Here are a few questions I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.
A friend of mine suggested that I “defragment” my computer every once in a while. He says it will boost performance, but he also said it will move my [...]
Getting Mobile Novices to Check Email
Are you a member of the “I-check-my-email-constantly-even-when-I-know-no-one-has-emailed-me” club? If so, your mobile email device is never far and you’ve found yourself wondering how other people can leave unread emails sitting in their inboxes all day.
Symantec Rewrites Its Security Suite To Curb Nuisances
Symantec’s Norton Internet Security 2009 isn’t perfect, but is fast, simple and unobtrusive.
New Trends in Docking-Station Design
Walt answers questions about traditional docking stations, software for removing a hard drive’s partitions, and alternatives to an iPhone calendar.
Fresh ‘Discoveries’ from iPod, Zune
Apple’s Genius is a helpful tool for quickly making a playlist, but Microsoft’s Zune software truly allows people to discover more about their own music.
New Amazon Service Streams TV Shows And Films to PCs
Amazon Video on Demand is a good service for people who prefer paying for ad-free TV shows and films.
Buying a PC With an AMD Processor
Walt answers questions about software-compatibility issues for AMD processors, importing bookmarks and backup drives for Windows PCs.
A New Picasa Puts a Name To All Those Faces
An updated Picasa tries to take some of the work out of identifying people in shared photos by using “facial recognition.”
Using a Stylus With the iPhone
Walt answers questions about using a stylus that works with the iPhone and caring for an external hard drive.
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Walt's main column, written since 1991, in which he reviews hardware, software and web sites, and comments on technology issues.
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Edited by Walt and written by Katie Boehret, this is a guide to gadgets, web services and other consumer technologies.
Ethics Statement
Here is a statement of my ethics and coverage policies. It is more than most of you want to know, but, in the age of suspicion of the media, I am laying it all out.
